Real work. Practical lessons. Measurable results. Client results, perspectives from our work, and resources that go deeper.
What we are seeing, learning, and thinking about next.
MIT found 95% of AI pilots fail, mostly on problems that were never worth solving. The first door is the one nobody opens: do not do the work at all.
Anthropic and OpenAI each launched a services venture on the same day. Two ventures, $11.5 billion, in services rather than technology – and what that says about where AI value is captured.
The second door. Automating the wrong process burns months and leaves your people more frustrated than before – how to pick what is actually worth it.
The third door. What to do with the work that survives avoiding and automating: repetitive, error-prone, and held back by outdated tools.
The fifth and final article in the series: how activity based management gives Avoid, Automate and Optimize something measurable to stand on.
US utilities will invest $1.4T through 2030 against capital delivery models built for a smaller era. What that tests, and what has to change.
