Leadership that stays close to the work.

Andrew Studee is the Founder and Managing Director of Voyage Advisory. For more than 20 years, he has helped organizations solve complex operating problems, improve customer and employee experiences, and turn major initiatives into measurable business results.

His work spans some of the world’s largest contact centers and back-office operations, along with utilities, government and public sector organizations, and other regulated environments. Andrew is at his best where strategy has to become real: redesigning operations, applying technology to the work, building teams around the problem, and staying close enough to the results to know whether the investment paid off.

He founded Voyage around a simple idea: clients should not have to choose between people who can think through the problem and people who can build the answer. He leads the firm with the same approach he brings to client work: low ego, high accountability, practical problem solving, and a relentless focus on creating value that can be measured.

David Woods is a seasoned sales and consulting executive with more than 25 years of experience steering strategy, operations, and technology engagements – primarily within financial services. Blending deep corporate insight with hands-on consulting expertise, he helps organizations exceed customer expectations, boost productivity, and maximize revenue while staying on budget. David also shapes Voyage Advisory’s AI-focused thought leadership and go-to-market efforts, translating emerging capabilities such as generative AI and machine learning into clear value propositions for clients.

Bryan Hayden is a seasoned management consultant with more than 25 years of experience leading large-scale initiatives across North America and Europe. He has served in roles ranging from Consultant to Vice President of Sales and Operations, supporting major clients in the utilities and manufacturing sectors. Known for his energy, communication skills, and results-driven approach, Bryan has led over 40 transformation projects delivering more than $500 million in measurable benefits through productivity gains, cost reductions, and improved quality and customer service. His experience spans power generation, transmission and distribution, engineering and design, construction, and customer service, built on extensive experience across North American utilities. Recently earning his Change Management Professional (CMP) designation, Bryan also brings deep expertise in Lean Manufacturing, Six Sigma, and PMP-based project management to drive sustainable operational excellence.

Harry Marsteller is a success-oriented consultant with over 15 years of consulting experience helping clients deliver large-scale organizational change. He specializes in business process modeling, process redesign, customer experience, performance improvement, and strategy execution. His ability to quickly understand operational challenges – paired with a hands-on, collaborative style – has made him a trusted advisor across the public and private sectors. Harry leads Voyage Advisory’s Process Excellence work and brings a wide variety of industry experience: contact centers, back office, manufacturing, energy and utilities, public sector, financial services and many others. He works effectively at all levels of an organization and is known for building strong partnerships with key stakeholders. His energy, creativity, and commitment to delivering measurable results have made him an invaluable resource on many projects, consistently resulting in successful client engagements.

Jill Hanson is an accomplished consulting and operations leader with more than 20 years of experience helping organizations improve execution, strengthen governance, and deliver strategic initiatives. She brings expertise in strategic planning, portfolio management, and PMO design, helping clients build practical structures that improve accountability and results. Jill is experienced in leading transformation efforts, optimizing processes, and developing high performing teams across utilities, financial services, public sector, and professional services environments. She is known for translating strategy into action and delivering measurable outcomes.

Emily Minton is an accomplished management consultant with a proven track record in instituting change while minimizing employee resistance. She has demonstrated ability to establish and carry out initiatives leading to superior processes. Emily is adept at coaching personnel and creating training programs for senior managers and executives, capable of leading employees during organizational change. She is skilled in managing varied communication, change management and engagement needs for diverse populations of stakeholders and customers. With her well-established research and analysis talents, Emily creates organizational effectiveness strategies.

Jerrod Rogers is a driven management consultant and leader with 20 years of contact center and back-office operations experience and 10 years as a consultant. Jerrod has worked with both large and small operations teams to establish and improve processes, implement and adopt technologies, and measure and elevate performance. Jerrod skillfully works with all levels of the organization, forming strong partnerships with client companies to drive measurable results in service, cost and quality.

Kevin Moos is a trusted advisor and seasoned consultant with more than 30 years of experience helping organizations bring strategy to life. He partners with leaders to shape vision, align teams, and execute transformation with purpose and precision. Known for his calm, collaborative approach, Kevin brings clarity to complex challenges and helps organizations deliver measurable results. Deeply committed to developing others, he has designed and led leadership programs that empower teams to grow, think strategically, and lead with confidence. His work blends strategic insight with a data-driven mindset, enabling lasting performance and organizational success.

Greg Jacobson is an expert at assembling coalitions and tackling some of our nation’s most pressing challenges – ultimately resulting in a sale of his federal consulting business to a global leader in engineering and artificial intelligence. Greg’s 25 years of work spans integrating and visualizing complex datasets for rapid military decision making, Veteran suicide and homelessness risk intervention, and automating claims processes. As a Senior Advisor, Greg is charting out new missions for Voyage to impact, including making contact centers more efficient and effective, integrating AI-driven autonomous triage solutions, and delivering advanced warfighter analytical solutions.